Terms & Conditions

Foreword

This document contains the terms and conditions governing the use of the Service  offered by Tenute Bianchino to www.tenutebianchino.it users. Any User can always subscribe to the web site to completion of the online purchase, becoming a Registered User. The Registered User is the only one responsible for his/her personal profile and for the secrecy of his/her password and, consequently, he/she remains the only one responsible for all the actions traceable to his/her profile.

Rates and conditions of sale

Orders on Tenute Bianchino shop are delivered from Monday to Friday from 8:00 – 20:00. Shipping costs depend on the size, weight and destination of the chosen items.

All items will be packed and shipped safely and guaranteed. All parcels are delivered by express courier throughout Italy, except for the islands.

Restrictions may be applied on the quantity of products that can be purchased, for orders outside the European Union.

For all shipments abroad, send a purchase request to shop@tenutebianchino.it to evaluate costs and shipping times.

Please note that delivery times are approximated and are calculated from the day of shipment. Tenute Bianchino does not assume responsibility for delays in customs clearance, but is committed to minimize any inconvenience.

Methods of payment

Payments on the Tenute Bianchino shop can be made through PayPal or by bank transfer. In this case, after making the payment, you will have to send the accounting copy by e-mail to shop@tenutebianchino.it to confirm the purchase order.

Traceability of the order

After placing an order, you will receive an email containing all the details of your purchase. If you would like more information, please contact us at shop@tenutebianchino.it. The shipment is made within 24 hours from the date of order and payment, for all products available in the shop. As soon as the package is delivered to the courier, it begins its electronic tracking and is estimated the day of arrival. You can follow the progress of the delivery, accessing the tracking page of the courier, through the link that we will send you.

Return Policy

In case of problems, you can count on Tenute Bianchino. You have at least 10 days to return an item purchased in our shop. The shipping in this case will be charged to the buyer. The refund of the amount will be made within 14 days from the return of the goods.

Cancellation of an order

You can cancel your order writing to the email address shop@tenutebianchino.it

At the end of the procedure you will receive an email of confirmation and subsequent acceptance.

INFORMATION PURSUANT TO ART. 13 GDPR 2016/679 FOR SUBSCRIPTION TO THE NEWSLETTER

This information is provided in accordance with the General Regulation on Data Protection EU 2016/679 (also known as GDPR) for the protection of personal data.

The newsletter which allows you to stay up to date on the initiatives promoted by Tenute Bianchino by receiving communications relating to events, initiatives, product launches and promotional discounts)is sent by e-mail to people who make an explicit request by filling out the appropriate form on the site and authorizing the Owner to process their personal data.

PURPOSES OF THE TREATMENT

The personal data provided by users are used for the sole purpose of sending the newsletter and for promotional marketing purposes.

HOLDER OF THE TREATMENT

The owner of the treatment is Casetta Rossa di Concetta Bianchino, with registered office in Falciano del Massico, Via S. Paolo locality Ciaurro snc.

UPDATE

This privacy policy is subject to updates; users are therefore invited to periodically check its content.

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